Contact Silima’s Parlor

We’re Here to Help

Thank you for visiting Silima’s Parlor.

Every order, question, and message that finds its way to our door is sincerely appreciated. Whether you have a question about one of our products, need assistance with an order, or simply need a little guidance while choosing something for your journey, we are happy to help.

Customer Care

For general questions, product inquiries, order assistance, shipping concerns, or website support, please contact:

Silima’s Parlor
Email: silimasparloranddivination@gmail.com

We will respond as soon as reasonably possible. During holidays, product launches, events, or periods of higher-than-usual order volume, responses may take a little longer.

Thank you for your patience and understanding.

Questions About an Existing Order

If you are contacting us about an order you have already placed, please include:

• Your full name;
• Your order number;
• The email address associated with your order; and
• A brief description of how we can help.

Providing this information allows us to locate your order and assist you more quickly.

Damaged, Incorrect, or Missing Items

If your package arrives damaged or contains an incorrect or missing item, please contact us as soon as reasonably possible.

Please include your order number and a description of the issue.

For damaged products, we may also ask you to provide photographs of:

• The damaged item;
• The shipping box or mailer;
• The interior packaging;
• Any visible damage to the package; and
• The shipping label.

Please keep the product and its original packaging until we have reviewed your request.

For additional information, please see our Shipping Policy and Terms of Service.

Product Questions

Choosing something for a personal ritual or spiritual practice can be a deeply individual experience.

If you have questions about the contents of one of our kits, the materials included with a product, or how one of our products is intended to be used, you are welcome to contact us before purchasing.

We are happy to provide additional product information when available.

Please remember that Silima’s Parlor cannot provide medical, mental health, legal, financial, or other professional advice, and we cannot guarantee particular spiritual or metaphysical outcomes.

Business & Collaboration Inquiries

For business inquiries, events, vendor opportunities, collaborations, wholesale inquiries, or other professional questions, please contact:

Email: silimasparloranddivination@gmail.com

Please include a brief description of your inquiry so we can direct your message appropriately.

Mailing Address

Silima’s Parlor
2555 West 13760 South
Riverton, Utah, 84065
United State

Please do not send merchandise or returns to this address without contacting Silima’s Parlor first. Unauthorized returns may not be accepted.

Connect With Silima’s Parlor

You can also follow Silima’s Parlor through our social channels and online shop to discover new creations, rituals, collections, announcements, and inspiration.

Website: silimas-parlor.com
Facebook: Silima's Parlor
Instagram: silimas_parlor

A Note From Silima’s Parlor

Behind every candle lit, every crystal chosen, every sacred botanical gathered, and every ritual lovingly created is the hope that something meaningful finds its way into your hands.

Your questions matter.

Your orders matter.

And your decision to support a small business built from creativity, intention, and heart means more than words can easily express.

Thank you for allowing Silima’s Parlor to become a small part of your journey.

With light, intention, and gratitude,
Silima’s Parlor